Audio Visual Field Engineer- Wilmington, MA

Come join New England’s premier provider of customized audio visual solutions, integrated office furnishings, interior architectural systems and floor coverings which create exceptional places for working, collaborating and learning.   Seeking a dedicated, service-oriented professional to join our team as an Audio Visual (AV) Field Engineer in our Wilmington, MA and East Hartford, CT facilities.

The AV Field Engineer is responsible for a variety of field and home-base duties associated with the closeout and commissioning of complex audiovisual systems.  This position is responsible for ensuring proper installation of integrated systems, quality control of audiovisual infrastructure, testing and final calibrations.  Interfacing with client to include demonstration of new system operations, client trainings, and obtaining client sign-offs.

The primary job functions are as follows:

  • System testing, troubleshooting and optimization
    • Fully test basic and integrated systems
    • Working with and understanding testing equipment
    • Develop and write test reports
  • System configuration, downloading and testing
    • Extron products (MediaLink, IPLink, TouchLink)
    • Crestron, AMX Control Systems
    • Cisco, Polycom, and Vidyo Video Conferencing Systems
    • DSP- Biamp Tesira/Audia/Nexia, Polycom SoundStructure, ClearOne Converge/Interact, BSS Soundweb
    • Crestron DigitalMedia and AMX Enova Systems
  • Installation including but not limited to:
    • Ceiling/wall mounted cameras, speakers and displays (LCDs, plasmas, etc.)
    • Cabling infrastructure, AV Racks
    • Wall plates and interfaces (audio, video, or control)
    • Microphones (ceiling, table, wired, or wireless)
  • Proficiency in various terminations including, but not limited to, audio connectors, video connectors, network connectors and control connectors
  • Communicating daily status reposrts via email and/or Procore

Skills and Experience:

  • A minimum of 3 to 4 years experience in the audio/visual field or a related field
  • The ability and willingness to work overtime as required
  • Proficiency in testing and troubleshooting basic and integrated audio visual systes
  • Ability to build racks and read schematics
  • Technical or BS degree in related field, ICIA CTS Designation (required)
  • Extron AV Associate designation
  • DSP Certifications (Biamp, Polycom Soundstructure, ClearOne, BSS Soundweb)
  • Basic understanding of Crestron and AMX code
  • Experience in Crestron Toolbox, SIMPL, NetLinx Studio, etc.
  • Basic understanding of Network Topology
  • Excellent verbal and written communication skills
  • Strong attention to detail and processes
  • Experience with Windows OS and Microsoft Office Suite preferred
  • Physical demands
    • Ability to go up and down a ladder repeatedly
    • Ability to lift up to 60 lbs unassisted
    • Ability to lift and install product overhead in the ceiling
    • Appropriate visual acuity to terminate cables