Field Engineer- NJ (Northeast)

Major commercial furnishings dealership is seeking a Field Engineer to oversee the QC and commissioning process of assigned integration process.

The FE is charged with working with project managers, design engineers, control system programmers and contract installers to provide a complete, fully functional integrated audio-visual collaborative systems that meets all the functional criteria and specifications as documented in the project scope.

Essential Job Duties and Responsibilities:

  • Communicate and interface with project manager and client contacts during the integration process to ensure good communication and expedient problem resolution.
  • Work with integration team to submit all redlined documents for “as-built drawings”.
  • Work with implementation team, project manager and client to develop punch lists and updates as items are completed during final walk through or phase completion.
  • Provides IP configuration documentation (IP Sheets) for all AV devices residing on the AV network.
  • Work with implementation team or as the primary resources for:
    • Configuring audio system setup, DSP and gain structure on all devices in the signal path.
    • Manage all versions of DSP and control system compiled code (control) on the project server.
    • Provide all configuration of video devices to ensure adherence to any EDID tables as applicable.
    • Coordinate with the programmer to ensure that latest code version is stored on the project server.
    • Tests and troubleshoot UI as applicable.
    • Rack and build testing.
    • Video Codec installation, configuration and testing.
  • Assists technicians with field questions and clarifications.
  • Responsible for completing commissioning QC checklists.
  • During the sales cycle, performs technical site surveys to assist Sales and Design Engineer in providing an accurate design/proposal.
  • Provide service (post installation) support as required.
  • Provide training on AV systems to clients as required.
  • Perform installation duties as required.
  • Perform other tasks as requested by Director of Operations.
  • FE may also be required to travel to other areas as required.

Qualifications:

  • A thorough, demonstrable understanding of systems integration and installation techniques.
  • Demonstrable understanding of general AV system design and best practices.
  • Skilled in the programming of audio DSP units from multiple vendors including BiAmp Tesira and Polycom Sound Structure.
  • Skilled in commissioning and troubleshooting Crestron, Extron and FSR UI systems.
  • Understanding IP networking and device configuration.
  • Demonstrable understanding of integration and commissioning of Polycom and Cisco VTC end points. Understanding of software based VTC including Zoom, Skype for Business and Blue Jeans.
  • Cabling terminating and testing knowledge.
  • A current Avixa CTS highly preferred and CTS-I is a plus.
  • Able to study towards and obtain CTS-I within 2 years of taking position, if not already obtained.
  • Able to work flexible hours as needed.  Most work will be done during normal business hours but there may be instances where after hours and weekend work may be needed.
  • Able to travel as required.  Most work will be in the New Jersey area, but there may be instances where travel out of the area is required. (Expense to be covered by company.)
  • Able to balance multiple tasks at one time and to stay focused on the priorities.
  • Must have excellent communication and client facing skills with propensity to provide “White Glove” customer service.
  • Comfortable with Microsoft Office Suites, experience with applications such as AutoCAD, D-tools and PlanGrid a plus.
  • Must have and maintain a clean driving record.  Vehicle will be provided for transportation to job sites.
  • Must have necessary “hand tools” commonly associated with AV System installation and integration.  Company will provide other tools such as ladders, testing equipment, hammer drills, specialized crimpers, etc.

 

Established commercial furniture dealership, seeks Business Development Manager to focus on building relationships and influence new business opportunities in the influencer community:  A&D, real estate and general contractors.

Roles and Responsibilities:

  • Develop local business relationships with various influencers; identify opportunities and prospects; contact appropriate buying influences; immediately follow-up on assigned leads.  Penetrate identified verticals and leads provided by management.  Drive to close sales based on the business plan.  Grow company market share with all available vendors and resources.
  • Prospect in the local marketplace for new furniture opportunities as well as follow up on pre-established leads.  Completely qualify opportunities to expend the proper effort to win a high percentage of opportunities.  Leverage all resources to create strategic account plans.  Utilize sales tools such as Interconnectd Workplace to qualify the client and incorporate other company disciplines to craft the best response to the client.
  • Lead the project strategy process in the development of creative and innovative solutions to meet client needs in a differentiated manner.  Collaborate with designers to provide solutions that meet client functional, aesthetic and budgetary requirements.  Involve stakeholders in the development of a winning sales plan to capture targeted accounts and/or opportunities.
  • Develop winning proposals and deliver convincing presentations.
  • Meet and exceed quarterly and annual sales and Installed Gross Profit goals.
  • Effectively transition opportunities to Account Management Team.  Create and maintain a strong working relationship with company account managers and support staff to best leverage the internal company process.
  • Maintain and enhance knowledge of product and service offerings.  Stay knowledgeable and informed on workplace related issues and strategies, including but not limited to Interconnected Workplace, LEED criteria and other issues that affect a client’s investment in real estate and worker productivity.
  • Manage the day to day relationships with existing alliances which are assigned.  Promptly report and help resolve the customer complaints.
  • Work with other lines of business to provide cross-selling opportunities.
  • Establish positive internal relationships by providing prompt and complete communication with the company team members concerning prospective customers, bids, proposals, gathering credit information assisting in the follow-up on delinquent accounts, etc.
  • Interface with vendors and reps to establish strong relationships with company.
  • Assist with development of agendas for monthly sales meetings.  Present relevant information during these meetings to include vendor presentations and possible trainings.
  • Partner with Marketing to lead and help develop marketing initiatives/campaigns for new products and services by developing brochures, print media, electronic media and social media campaigns.
  • Maintain knowledge and competency with the technologies chosen by the company to leverage sales efforts.
  • Provide finance department with necessary information so credit terms may be established.  Communicate and support those terms with the customer.  Provide internal assistance when needed with the Accounts Receivable department in the collection of outstanding invoices.
  • Become involved with local community events, jet trips, CEU’s and other activities to drive engagement and leverage sales opportunities.
  • Develop and maintain a strategic plan with manufacturer’s Workplace Consultants.
  • Perform other related duties and assignments as required.

Qualifications:

  • Have proficiency and growing knowledge of architectural products, technology, furniture, product specification and industry trends consistent with company training and sales curriculum.
  • Goal focused
  • Possess a strong customer service focus and commitment.
  • Organized
  • Must be able to take direction, as well as work independently and as part of a team.
  • Bachelor’s degree preferred.

Well established, commercial furnishings dealership seeks Project Manager to oversee all projects including consolidated interior projects, relocations and reconfigurations.

The Project Manager (PM) will represent the company in all matters relating to the project process including proposal generation, client relations, vendor relations, project start-up and project closing.  Responsibilities include managing all aspects of assigned projects including but not limited to project planning, logistics plans, project schedules, estimating, resource allocation, proposal generation and job costing.

Duties and Responsibilities:

  • Generate proposals and estimate labor for jobs.
  • Review installation packages with designer team.
  • Identify work orders’ original scope and communicate to appropriate people.  Maintain clear and effective communication of project information to the company team.
  • Assemble and transfer project documents to operations team or contracted resources as required.
  • Coordinate site access requirements including security checks, building protection plans, certificates of insurance, etc.
  • Track and coordinate all order activities as required to maintain critical project dates for direct ship and warehouse deliveries based on company guidelines.
  • Generate and edit project schedules using Microsoft Project of similar format as required.
  • Complete “Exceptions Report” and submit to appropriate team member.  Complete punch list for all assigned projects within allotted time frame.  Ensure the punch list is completed in accordance with company guidelines.  Schedules walk-throughs with customers.
  • Dedicated to meeting and exceeding customer requirements and expectations.  Establish and maintain effective relationships with the customer.
  • Ensure project profitability through accurate estimating, negotiation and job costing techniques for all applicable projects.  Track labor costs during projects and make adjustments to minimize costs.  Understand labor budgets.
  • Represent the company in construction and project meetings.
  • Perform other related duties and assignments as required.

Qualifications:

  • Knowledge of and proficiency with coordination of consolidated interiors projects including furniture, services and architectural products.
  • Ability to work remotely but be located within 20 miles of Washington D.C.
  • Must possess a strong customer service focus and commitment.
  • Must be organized and detail oriented.
  • Must be able to work independently and as a team player.
  • Must be able to lead a project team and gain compliance with project direction and outcome.
  • Must be familiar with construction drawings, terminology and practices.
  • Must be able to give direction and gain compliance from furniture installers, movers and other trades.
  • Bachelor’s degree preferred.
  • 5 years experience in furniture project management or related field.

 

Established commercial furniture dealership, seeks client-focused, interior design professional to create high-functioning work environments in the DC Metro Market.

Essential Duties and Responsibilities:

  • Develop design solutions to best meet customer criteria.
  • Attend job, project and construction meetings with client, as required.
  • Create complete and accurate product specification (based on company guidelines) including miscellaneous products and architectural products.  Check specifications and quotes that were completed by the team prior to order placement.
  • Develop floor plans, furniture plans, panel plan and installation drawings in CET.
  • Gather and implement programming information firsthand, directly from the client.
  • Meet and review solutions with client to obtain final approval.
  • Conduct site inspections for field verification and co-ordinate reuse of inventory, equipment and furnishings.
  • Meet with Account Executive and Account Manager to define project scope and responsibility.
  • Check specifications and quotes that were completed by the team (based on Company guidelines) prior to order placement.
  • Maintain a program for continuing education in job related technical areas.
  • Perform other related duties and assignments as required.

Qualifications:

  • Proficiency in AutoCAD and CET and 20/20.
  • Minimum of 5 years relevant interior design experience.
  • Ability to work remotely but be within a 20 mile radius of DC.
  • Understand basic installation drawings and installation packages.
  • Growing knowledge of and proficiency with systems furniture/product specification.
  • Must possess a strong customer service focus and commitment.
  • Must be organized and detail oriented.
  • Must be able to work independently or as a team player.
  • Bachelor’s degree required.

Established Commercial Furnishings Dealership is looking for a Scheduler to dispatch and coordinate delivery and installation requirements relating to company pre-sold goods and facilities services offerings.

Roles and Responsibilities:

  • Coordinate delivery and installation with internal operations departments.
  • Follow up to determine all projects are completed efficiently.  Report any discrepancies to the Director of Project Management and Installation Services.
  • Arrange for outside resources (contract labor) when required.
  • Schedule all Delivery and Installation resources using Hedberg Scheduler program.  Communicate schedule and project status to project management and sales support staff and arrange deliveries (and schedule changes) with clients through email and phone calls.
  • Prepare daily route schedule.
  • Produce daily time sheets for all D&I staff and outside contractors.  Manage certified payroll records for Delivery and Installation personnel.
  • Print, assemble and distribute product pulls and delivery tickets to warehouse staff.
  • Print, assemble and distribute installation packages for delivery and installation teams.
  • Maintain short term and long term delivery and installation schedule including Staffing and Resource plan.
  • Ensure all delivery tickets, certificates of authorization, change orders and exceptions are returned on a daily basis and forwarded to the proper Operations administrator for processing.
  • Direct drivers and contractors in disposition of returned goods.
  • Ensure all overtime is justified and accurately accounted for.
  • Monitor drivers’ daily truck inspection reports and hours of service to ensure company remains compliant with all Department of Transportation regulations.  Maintain records as required.
  • Keep management informed of schedule, special handling and problems.
  • Perform other related duties and assignments as required.

Qualifications:

  • Extensive knowledge of Department of Transportation regulations.
  • Working knowledge of commercial furniture installation planning techniques.
  • Excellent verbal and written communication skills.
  • Must be proficient with Microsoft Office software.
  • Must possess extensive knowledge of Baltimore/Washington D.C. roads and highways.
  • Must be organized and detail oriented.
  • Must be able to work independently.
  • Must exhibit strong customer service skills.
  • Associates degree or equivalent experience.
  • Three years related experience.

 

Seeking passionate sales professionals to grow revenue through new and existing accounts with this worldwide leader in contact center and customer relationship management systems.

Sales Account Managers are energetic and passionate sales professionals, assigned to enterprise accounts nationally and within specific territories.  Sales Account Managers will receive marketing leads via the web, trade shows, webinars, inside sales and “blind” inbound leads, as well as direct prospecting within the assigned territories.  The company’s diverse portfolio of software and Cloud ready solutions provides Sales Account Managers ample opportunity to drive sales and commissions.

Roles and Responsibilities:

  • Consistently achieving sales goals.
  • Meet and communicate with executives and managers from prospect/client accounts.
  • Create and maintain a sales plan, focused on achieving quarterly and yearly quota targets.
  • Travel to prospects/clients locations for presentations, meetings and demos.
  • Host prospects/clients in the corporate office.
  • Prepare proposals and contacts.
  • Negotiate pricing and business terms and prepare sales contract orders.
  • Prepare monthly pipeline reports on account status.
  • Attend required sales meetings and training sessions.
  • Follow sales and marketing procedures, regarding use of shared resources, processing sales order and other matters.

Qualifications:

  • 5+ years of proven sales experience or similar successful goal achievement in highly competitive environment or industry.
  • Excellent oral communication skills, with charismatic, resilient, persuasive, “glass half full” demeanor.
  • Strong work ethic and ability to set and achieve personal goals and work plans.
  • Hunter mentality. Technical aptitude.

 

 

 

Global leader in unified contact center technology is seeking sales people with a hunter mentality to join their team.

The Gamification Sales Account Managers (GSAM) are energetic and passionate sales professionals required to personally manage sales plans on a regular basis and within that plan, identify new and existing account opportunities and strategies for revenue growth.  GSAMs will receive marketing leads via the web, trade shows, webinars, inside sales and blind leads.  They will, however, focus mainly on direct prospecting.  The company’s diverse portfolio of software and cloud ready solutions provide GSAMs ample opportunity to drive sales and commissions.

Roles and Responsibilities:

  • Consistently achieve sales goals.
  • Make cold calls throughout the day to prospective companies nationwide.
  • Meet and communicate with executives and managers from prospect/client accounts.
  • Create and maintain a sales plan focused on achieving quarterly and yearly quota targets.
  • Travel to prospect’s/client’s locations for presentations, meetings and demos.
  • Prepare proposals and contracts.
  • Negotiate pricing and business terms and prepare sales contract orders.
  • Prepare monthly pipeline reports on account status.
  • Attend required sales meetings and training sessions.
  • Represent company in appropriate manner.
  • Follow sales and marketing processes and procedures.

Qualifications:

  • 3+ years proven sales experience.
  • College degree preferred.
  • Excellent oral and written communication skills.
  • Contact center, telecom or technology related sales experience preferred.
  • Strong technical aptitude with working knowledge of MS office products and CRM software.
  • Must be highly motivated and able to work independently.
  • Must be able to travel.
  • Candidate should be located in the following markets:  Chicago, Boston, Orlando, Atlanta and Washington D.C.

 

 

 

 

 

 

Excellent career opportunity as a Designer-Specifier in a progressive, form-meets-function environment.

Established commercial furniture dealership, with various locations, seeks a candidate strong in self-management, problem solving and personal accountability to join their team.  The ideal candidate will offer creativity and innovation balanced with technical and project management skills.  In the role of Designer, they will provide inspiration, creative and technical support to the sales/project team by participating in the interviewing, measurement and preparation of plans ranging from conceptual drawings to very accurate, detailed computer generated design and furniture layout specifications for sales presentations and quotations, order and inventory data entry, and installation activities of office furniture and related equipment in client facilities.

Roles and Responsibilities:

  • Create drawings in AutoCAD and/or CET (typicals, furniture plans, 3D’s).
  • Check other designers specifications.
  • Provide consistent updates to Design Manager and project updates to sales team.
  • Maintenance of internal reporting systems, i.e. time sheets and project files.
  • Adhere to deadlines of key deliverables.
  • Prepare installation drawings and supporting documents (specs).
  • Identify areas that need field verification and coordinate actual dimensions with final plan.
  • Inventory existing product; incorporate in furniture plans and specifications.
  • Create sample boards.
  • Continuing education related to product updates and industry trends
  • Finish selection
  • Create specifications and .sif files (including key schedules and tagging)
  • Revise drawings and specs (including .sif) when required.
  • Assist with budget pricing.

Skills and Abilities:

  • Interior Design degree from accredited university
  • 3-5 years industry experience
  • Some CAP and/or CET experience
  • Proficient in AutoCAD
  • Proven organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • Ability to work hours as needed to support team and meet customer expectations.
  • Train and/or mentor other designers.
  • Minimal travel.

Major commercial furnishings dealership is seeking to fill the role of Sales Administrator in their NY, NJ and PA locations.

Candidates will be part of a training and development program that will be hosted out of the Company’s Secaucus, NJ office and then transitioned to aforementioned office locations.

The function of this position is to provide high level customer service in a timely manner including quote/order entry, order status and punch list follow-up.  This position will be responsible for supporting the sales staff and following up to make sure that we met and exceed the customer’s expectation of Delivering Perfect.

Essential Job Functions and Responsibilities:

  • Quote creation (siff, work with design, work vendors)
  • Acquire vendor discounts and verify pricing (CDA)
  • Assist and verify specification
  • Complete all required header information (i.e. sales codes, taxes, ship to)
  • Carton/uncarton
  • Complete applicable instructions
  • Color code floor plans and organize counts
  • Request COI
  • Manage and put COM and COL on reserve
  • Management of CODs
  • Handle auto pricing
  • Assist in request for labor quote
  • Ensure proper approval documentation prior to quote conversion to order
  • Request proforma invoices for clients who have deposits required
  • Ensure orders are released in our Hedberg system
  • Order follow up, Pre-Installation, Installation, Post Installation

Qualifications:

  • High school degree plus 1-3 years of professional experience
  • Bachelor’s degree of equivalent
  • Furniture or dealership experience a plus but not required
  • Microsoft Office knowledge (Outlook/Word/Excel) is a plus
  • Strong communication skills, written and oral
  • Ability to take initiative and think proactively
  • Comfortable handling multiple tasks at a time
  • Proven organizational and time management skills
  • Possesses critical thinking capabilities to solve any issues
  • Understands and adheres to deadlines
  • Works will in a team environment

Major commercial furnishings dealership is seeking an experienced Project Manger to collaborate with Senior Project Management to accomplish the job functions and responsibilities of their role.

The function of this position is to be involved with the oversight to each job from start to finish.  This position is highly interactive and is responsible for onsite delivery and installation management, as well as monitoring and communicating each step of a given project to make sure that we meet and exceed the customer’s expectation of Delivering Perfect.

Essential Job Functions and Responsibilities:

  • Review client needs
  • Receive project information
  • Attend kick-off meeting with client team
  • Discuss policies and procedures
  • Attend project meetings, construction meetings and conference calls
  • Establish milestone dates for order entry
  • Develop preliminary delivery and installation schedule and submit to Operations for approval
  • Provide sales team approved schedule for order entry
  • Coordinate field verification for critical demands
  • Review with Sales Team and Design prior to order entry
  • Coordinate chalking of floors
  • Coordinate deliveries with General Contractor, trades workers and building management (i.e. elevators)
  • Review ADR’s and adjust accordingly
  • Request and assemble installation documents and provide installation books
  • Spot check order and counts
  • Check all incoming deliveries to ensure accuracy of product
  • Coordinate with electrician and data on site
  • Make sure the site is maintained and any excess product is managed appropriately
  • Continually monitor site and the progress of the job
  • Troubleshoot any on site issues
  • Bring back any additional work orders from the field and work with Sales and Operations (installation, new product, O/T, differential, detention of trailers, etc.)
  • Coordinate touch up
  • Coordinate training with manufacturers on proper use of furniture
  • Prepare punch list and submit verification of the resolution on all items
  • Establish and attend furniture walk through
  • PM Completion at end of punch list could possibly coincide with day 2

Qualifications/Competencies:

  • 1-3 years work experience in facility management, design or related office furniture experience
  • Technical/professional training or two-year degrees
  • Proven organizational and follow through skills
  • Microsoft Office knowledge (Outlook/Excel/Word)
  • Excellent communication skills, both written and oral
  • Ability to work effectively in a team environment
  • Ability to work hours as needed to support team and meet customer expectations
  • Possesses strong interpersonal skills
  • Proficient with mathematical disciplines
  • Ability to read and understand construction drawings, furniture spec plans or other architectural drawings
  • Ability to analyze problem solve and make decisions following company protocols
  • Moderate travel required